Frequently Asked Questions for Volunteers

Below are answers to our most Frequently Asked Questions

Click on each link to learn more.

All volunteers are required to purchase a basic volunteer package. This includes a credential, parking pass, volunteer shirt and cap, and meals on the days worked during tournament week.

Food & beverage will be available on days worked, in the Volunteer Headquarters building next to the Champions Club near the main practice chipping green. The volunteer uniform and credential provides admittance. Volunteers stationed out on-course have the option of using nearby concession stands. Please note that the Volunteer Headquarters facility is for working VOLUNTEERS ONLY on the days you work. No friends or family members are allowed access to the Volunteer Headquarters.

Volunteers can park at a dedicated lot convenient to Colonial.

Additional tournament credentials for registered volunteers will be available for purchase at a discount inside the Volunteer Headquarters, along with discounted tournament merchandise. Registered volunteers can also purchase discounted tickets in advance, through the Tournament Office, Tuesday-Friday from 9 am - 5 pm, beginning in March.

Volunteers who work the minimum required number of shifts for their committee during Tournament Week qualify for the Volunteer golf outing. The exact dates will be determined shortly after the event, with committees expected to be invited to play in the fall, usually November.

The tournament organization includes numerous volunteer committees that perform a variety of tasks. A few do some work prior to the event, but the bulk of volunteers do most or all of their work during the tournament week (i.e.: Marshals, Leaderboards, Shotlink, etc.). Committee chairpersons typically seek volunteers who can work several days during the tournament. Each committee assigns specific tasks and times of work to each volunteer prior to tournament week. Most volunteers return year after year, which sometimes leads to relatively few openings for new volunteers each year, unless new committees are formed or existing committees enlarged – which can happen at any time. Some very popular small committees have waiting lists, while other large committees offer the opportunity to work right away, such as Marshals.

Still have questions? Reach out to Rachel Gooding, our Volunteer Coordinator.

Some comments recently from our volunteers, regarding their best memory of volunteering at Colonial:

"Being part of a great team!!" "Working with my son-in-law, who I recruited this year."

"Friendships made." "Tournament Champion thanking volunteers after the tournament."

"Interaction with the fans, participants and fellow volunteers." "Receiving my 10-year pin."

"The pros that were polite and thanked me for just doing my job." "Seeing how the event works."

"Seeing so many of the top golfers on Tour." "Meeting my team members - now friends."