VOLUNTEERS
The Charles Schwab Challenge Volunteer Registration is now CLOSED.
Questions or Concerns?
Please contact Volunteer Coordinator Rachel Barber
[email protected]
817-840-2300
The following opportunities provide volunteers with the chance to go behind the scenes of one of Fort Worth’s largest annual events. To learn more about the tournament volunteer committee opportunities available to you, please click on each opportunity name for expanded information. If you have never volunteered before and are interested in joining our 2021 team, please click here for the Volunteer Interest Form.
Please note that some committees have extensive waitlists. If you would like to volunteer this year, regardless of the committee, please contact Rachel Barber at 817-840-2300 or via email at [email protected]
This committee provides to every Vendor, Volunteer, Tournament Staff and qualified Media/TV that needs a golf cart with one. Volunteers are needed Monday through Sunday and are expected to:
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  • Maintain a detailed log of where golf carts are at all times, and to whom they are with.
  • Stage carts in barn for easy dispatch when they are picked up.
  • Monitor that the carts are charged and cleaned when returned to the cart barn.
  • Provide shuttle for anyone commuting to and from the practice range
The role of the Ambassadors is to be the conduit between the customer host and the tournament office. Volunteers are needed Wednesday through Sunday and are expected to:
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  • Welcome guests to a particular venue.
  • Ensure they have the right credential and validate that credential at venue entry point.
  • Monitor and manage the number of guests in each venue.
  • Answer any questions a guest might have. -Most importantly treat them like “they are the most important person at Colonial”.
  • Fun-loving, outgoing, personable, mature, and energetic.
This committee complements the PGA TOUR electronic scoreboards by providing patrons with manually updated Leaderboards of the event’s top players at the time. Volunteers are needed to work four (4) full days, Thursday through Sunday, and are expected to:
  • Display names and hole by hole scores of leaders, weather permitting.
  • On Tournament Days; display 8-10 leaders and scores, change them as needed.
  • Names and scores will be posted only as received from the Communication Center
This committee is the largest group of volunteers and provides gallery control for the tournament and ensures PGA TOUR player safety and movement around the golf course. Marshals are needed Monday through Sunday. Daily shifts are from 4-6 hours. Volunteers are expected to:
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  • Work a minimum of (5) five days: one (1) day Monday, Tuesday or Wednesday plus (4) four days Thursday through Sunday.
  • Locate and protect bad shots. -Control patron noise, camera and cell phone usage.
  • Crowd control with hand held signage and patron ropes.
Distribution of Tournament Programs and Pairings Sheets at strategic locations for tournament information and sponsor exposure.
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  • To ensure that every spectator and sponsor has the ability to receive a Tournament Program and Pairings Sheet.
  • Workdays and shifts are Monday, Wednesday through Sunday 7:00-10:30 am and 10:30-2:30 pm.
This committee transmits scores and other information from each playing group, per player, to the ShotLink truck without disrupting tournament play. Scorers will keep on course statistics and scores on a handheld computer device. This information, as well as the ShotLink information, is the input for the PGA TOUR ShotLink system. Volunteers are expected to:
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  • Volunteers must at work at least four (4) full days, Wednesday through Sunday. All Scorer volunteers are required to work Wednesday and at least three (3) additional days.
  • All Scorer volunteers are required to attend at least one (1) training session to review the Palm type computer device with a PGA TOUR representative. The training sessions are approximately one hour and are usually held the weekend prior to the tournament.
  • Understand golf rules and etiquette. -Walk 18 holes, rain or shine, while wearing the proper equipment.
This committee collects and disseminates statistical data on every shot by every player; relay the information to the PGA TOUR via electronic equipment. Volunteers are expected to:
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  • Must work four (4) full days, Thursday through Sunday. Wednesday is mandatory for those with two or less years ShotLink experience and optional for those with three or more years experience. Please note that Wednesday does not qualify as a workday credit for the Volunteer Golf Outing.
  • All ShotLink volunteers are required to attend at least one (1) training session to review the ShotLink system with a PGA TOUR representative. The training sessions are approximately one hour and are usually held the weekend prior to the tournament.
This committee accompanies each group of golfers, carrying a standard board, and displays their scores in relation to par on a cumulative basis. Volunteers are expected to:
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  • Work at least four (4) of the five (5) days during the tournament, Wednesday through Sunday. It is mandatory that the volunteer work Wednesday.
  • Have the ability to walk five (5) miles carrying a five (5) pound sign for an assignment lasting approximately five (5) hours.
  • Understand golf rules and etiquette.

    *Please note that this is a very small committee, with very little turnover. If you are interested, please let us know if you would like to join the current Waitlist.
The Volunteer Headquarters is the epicenter for all volunteer activity. This committee will create and manage a wellequipped, comfortable environment for volunteers to register and relax in. They will provide food and beverage and have information available for volunteers. Volunteers are expected to:
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  • Volunteer Headquarters volunteers are needed Monday through Sunday.
  • Manage inventory, distribute and reconcile volunteer apparel both advance of Tournament Week as well as Tournament Week.
  • Distribute and monitor drinks in coolers at various areas on the course.



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Answers to Volunteer Frequently Asked Questions
All volunteers are required to purchase a basic volunteer package. This includes a credential, parking pass, volunteer shirt and cap, and meals on the days worked during tournament week.
Food & beverage will be available on days worked, in the Volunteer Headquarters building next to the Champions Club near the main practice chipping green. The volunteer uniform and credential provides admittance. Volunteers stationed out on-course have the option of using nearby concession stands. Please note that the Volunteer Headquarters facility is for working VOLUNTEERS ONLY on the days you work. No friends or family members are allowed access to the Volunteer Headquarters.
Volunteers can park at a dedicated lot convenient to Colonial.
Additional tournament credentials for registered volunteers will be available for purchase at a discount inside the Volunteer Headquarters, along with discounted tournament merchandise. Registered volunteers can also purchase discounted tickets in advance, through the Tournament Office, Tuesday-Friday from 9 am - 5 pm, beginning in March.
Volunteers who work the minimum required number of shifts for their committee during Tournament Week qualify for the Volunteer golf outing. The exact dates will be determined shortly after the event, with committees expected to be invited to play in the fall, usually November.
Please click here for a list of volunteer opportunities. The tournament organization includes numerous volunteer committees that perform a variety of tasks. A few do some work prior to the event, but the bulk of volunteers do most or all of their work during the tournament week (i.e.: Marshals, Leaderboards, Shotlink, etc.). Committee chairpersons typically seek volunteers who can work several days during the tournament.

Each committee assigns specific tasks and times of work to each volunteer prior to tournament week. Most volunteers return year after year, which sometimes leads to relatively few openings for new volunteers each year, unless new committees are formed or existing committees enlarged – which can happen at any time. Some very popular small committees have waiting lists, while other large committees offer the opportunity to work right away, such as Marshals.










QUESTIONS?

For more information or questions about any volunteer experience, please reach out to the Charles Schwab Volunteer Coordinator, Rachel Barber at 817-840-2300 or via email at [email protected]